News article posted on: 05-03-2018
Symantec certificates require reissue
Due to multiple incidents at Symantec (the publisher of GeoTrust and RapidSSL certificates), Google has canceled its trust in the SSL certificates of Symantec. As a result, SSL certificates from Symantec will soon be marked as unsafe in Google Chrome, Mozilla Firefox and other webbrowsers. Digicert acquired Symantec and customers with a certificate from Symantec can now receive a new certificate from Digicert for free by requesting a reissue.
Do you have a GeoTrust or RapidSSL certificate and have you not received an email from Digicert yet? Then you should request a reissue of your certificate as soon as possible via your customer portal so that you get a new valid certificate from Digicert. Note that validation of an Extended Validation certificate can take several days.
Then you must of course reinstall the certificate where the old certificate is installed, to prevent your website from being marked as unsafe.
If you do nothing and you have a certificate from GeoTrust or RapidSSL, your website will be marked as unsafe in multiple web browsers. For example, your visitors will see a red cross through the https in the address bar. It is therefore important that you take action and apply for a reissue as soon as possible.
If you have a certificate from Comodo or AlphaSSL, you do not have to do anything. They will remain valid and working as usual.