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  1. Support articles and FAQ
  2. » SSL certificates
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How can I be reimbursed my money within 14 days after purchase?

For our webhosting, reseller hosting, Cloudbox VPS and SSL certificates, we offer a 14-day money back guarantee. Would you like to get your money back within 14 days after purchase, for any reason? If so, you can cancel your product via your customer panel.

Webhosting, reseller hosting and Cloudbox VPS

Login to your customer panel, click the category of the product on your left (such as: 'Your webhosting packages'), Click 'Overview' and click the magnifying glass next to the product you wish to cancel. Subsequently click 'Other options' and then 'Cancel'. After providing your password, the product is automatically cancelled and reimbursed if you are within the 14-day period.

SSL certificates

Login to your customer panel, click 'Your SSL certificates' on your left, and then click 'Overview' followed by the magnifying glass next to the product you wish to cancel. On this page, you can cancel your SSL certificate. The product will automatically be cancelled and reimbursed if you are within the 14-day period.

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