Het inloggen op Direct Admin werkt momenteel voor sommige klanten niet optimaal. Hieraan word momenteel hard gewerkt door de systeembeheerders en we verwacht spoedig een oplossing door te voeren. Excuses voor het ongemak. Vanwege aanhoudende drukte duurt het momenteel langer om iedereen van antwoorden te voorzien. Bekijk vóór het aanmaken van een ticket onze helpdeskartikelen en ons forum, vaak staat het antwoord op jouw vraag daar al vermeld.
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How do I contact the helpdesk?

Visit https://www.versio.uk/support and fill in your question. For example: 'How do I upload my website?'

After filling in your question, you will get a list with results from our frequently asked questions and customer forum. Please consult these results first to check if you find an answer to your question. If you did not find an answer, you can use the buttons below 'Contact helpdesk' to create a ticket.

Support ticket

If you are logged in to your customer portal you will find a button/icon in the bottom right of your screen to contact us. You can ask your question here to Versio. During working days you usually receive a response from our employees within a few hours (It is not a live chat, so describe your question as comprehensively as possible).

 

Sales question

If you are interested in a new product or extension of your current services, you can contact our Sales department via sales@versio.uk.

No access to your customer account but still a question for Versio?

Do you not have access to your customer account but still have a question for us? Then you can send an email to support@versio.uk. We would like to ask you if it is possible to send your message from the address with which you are a customer with us so we immediately have your information to help you as well and quickly as possible.

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