In verband met ziekte is het momenteel erg druk op de support afdeling, hierdoor kan het langer dan 24 uur duren voordat wij een openstaand ticket kunnen behandelen. Excuses voor dit ongemak.
Tip: Bekijk vóór het aanmaken van een ticket onze
helpdeskartikelen en ons
forum, vaak staat het antwoord op jouw vraag daar al vermeld.
I had / have the same issue. When I took out my VPS I got support, by email but it was good. You even had a Helpdesk ticketing system. All of a sudden it stopped, One of the replies came back with the response that it was assumed that I had purchased a VPS I must have the knowledge to do things myself, unless of I paid for the Support Package and paid 3 months in advance.
I'm not really sure what happened. Did Versio get taken over?
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