MemberReply posted on: 04-10-2021 at 13:04
I had / have the same issue. When I took out my VPS I got support, by email but it was good. You even had a Helpdesk ticketing system. All of a sudden it stopped, One of the replies came back with the response that it was assumed that I had purchased a VPS I must have the knowledge to do things myself, unless of I paid for the Support Package and paid 3 months in advance.
I'm not really sure what happened. Did Versio get taken over?
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